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The fraud dept had alerted me on sept 2, 2015 that they had sucpected fraudulent activity and there was in the amdount of 604, how long would i have to wait for my money to be refunded to if someone had stolen my card informatio. If a police report has been filed on my behalf would it speed up the investigation process
September 9, 2015 04:18:27 PM
3 people recommended this |
In reply to Sonia, brooklyn
Thanks for reaching out to us on TD Helps, Sonia. We'll be sure to point you in the right direction.
As this pertains specifically to your account and TD Helps is considered an unsecured forum and we do not have access to any account related information, we recommend contacting one of our 24/7 Banking Specialists at 888-751-9000. Once your account information is verified, they'll be glad to provide the status of your dispute and answer any questions you may have. You could also visit any TD Bank during lobby hours as well. Click here: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps and enjoy the rest of your afternoon, Sonia! Take care.
Katherine G, Mount Laurel
September 9, 2015 04:20:11 PM
1 person recommended this
About how long did it take?
Torrey, Las Vegas
March 15, 2016 07:47:59 AM
In reply to Torrey, Las Vegas
Thanks for joining our conversations here on TD Helps, Torrey.
The timeframes vary depending on the type of the dispute.
If you currently have a pending dispute, we recommend contacting us directly by choosing from one of the methods provided in the previous response, so our Banking Specialist can provide you with an update.
Thanks again for writing in, Torrey. Enjoy your day!
LiShu R, Mount Laurel
March 15, 2016 07:48:20 AM
2 people recommended this