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if auto ck goes out on 27th will the ck arrive to the payee same day?
May 29, 2015 06:52:25 PM
In reply to linda, jupiter
Welcome to TD Helps, Linda. We'd be happy to help.
Generally speaking, when scheduling a bill payment via TD Bank website, the payments you make are delivered in one of two ways:
By electronic transmission: These Billers receive your payments through secure electronic transmission.
By laser draft (paper check): These Billers receive a check that is drawn on your account. A check is created by Bill Pay and then mailed to the Biller’s mailing address. Just like checks you write yourself, the money will be withdrawn from your account when the check is cashed by the Biller.
When you open the payment calendar, you will see available Pay Dates in blue. In most cases, if your first available Pay Date is the next business day, the payment will be sent electronically. Typically, if the earliest available payment date is not the next business day, a Laser Draft will be issued to the Biller.
Please note that the pay date is the day your payment should be received, so you can choose a pay date that is the same as the due date on your bill. You can also select an earlier date if you wish. We also like to invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 800-493-7562, 24/7 to speak with one of our Tech Support Specialists. After account verification they'd be more than happy to review your Bill Pay with you. Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
You are also able to send us a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.
We hope this clears things up, Linda and have a good day.
Megan K, Mount Laurel
May 29, 2015 06:53:17 PM