Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
March 23, 2015 04:29:05 PM
1 person recommended this |
In reply to Kris, NYC
Thanks for reaching us on TD Helps, Kris. We'd be happy to help.
The length of time it takes to receive a transfer from another TD account holder depends on how the funds were sent.
If they sent funds via Person-to-Person Payments there are two types of delivery methods, three business days and next business day availability. If you are unsure as to which delivery method was used, we ask that you speak with the sender to determine when the funds will be credited.
If the transfer was made at a TD Store with a Teller, the funds would be considered cash and made available immediately. The same goes for online/phone transfers if the sender is an authorized signer on your account.
For any questions you may have in regards to your transfer, we ask that you contact us directly for assistance. You are able to do so 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours for help. To take a look at our Store locations and their hours please visit http://bit.ly/TDStores. After connecting with a Representative, they will be happy to discuss your account and any concerns you may have.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps and have a great day.
Megan K, Mount Laurel
March 23, 2015 04:31:01 PM