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I did a mobile deposit of my check on Friday at 5pm. When will my funds be available?
October 14, 2017 07:26:43 AM
In reply to Rashawn, Hartford
Happy Saturday, Rashawn!
This is a great question, and we appreciate you coming to TD Helps for answers today. We'll be happy to help.
Typically, if your deposit is made before 8pm on a business day it will be made available the following business day. If your deposit is made after 8pm on a business day or on any weekend or holiday, the next business day will be considered the deposit date. For example if you make a mobile deposit on a Saturday, the deposit date will be considered Monday, since that is typically the next business day. Because of this, your funds would then generally be available on Tuesday.
For more information, you're welcome to take a look here: https://go.td.com/1ff8byL. In sections 6 and 7, you can find our Deposit Cup off Times, as well as Funds Availability. For additional details in regard to our mobile deposit feature, you're also welcome to check out this link: https://go.td.com/2x2etSj.
If you have any questions or concerns, please don't hesitate to connect with us directly, and we'll be happy to help. Our Banking Specialists are always available, and can be reached by dialing 1-888-751-9000, 24/7. You're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
You would also have the option to connect with a Specialist by sending a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We sincerely hope this clears up any confusion, Rashawn. Enjoy the start of your weekend!
Brittany M, Mount Laurel
October 14, 2017 07:27:01 AM