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i deposited a check friday, still says its pending
November 8, 2017 02:15:53 PM
1 person recommended this |
In reply to Jill, Whitestone
Good afternoon, Jill, and welcome to TD Helps!
This is a great question, and we'll be more than happy to help.
It's first important to note that the type of deposit you make can determine when the funds will be available. To avoid any further confusion, we'll be happy to provide you with all the information you may need.
First, direct deposits are available on the same business day that they are credited to your account, even if they are still reflected as 'Pending'. Similarly, cash deposits made with a Teller are also made available the same business day for your use.
Check deposits; however, work a little differently. When you deposit a check, the first $100 is made available right way, while the remainder or your deposit may be available on the following business day. If you are a new account holder, and your account has not been open for 30 consecutive days, check deposits may be held for 7-10 business days for verification purposes.
If you make a deposit through the ATM, either cash or check, the first $100 dollars is credited immediately, while the remainder of your deposit will be applied to the balance on the following business day. Unlike the ATM, the Mobile Deposit feature does not credit any funds initially. The funds will be credited on the following business day.
If you would like to discuss your deposit in further detail, you're more than welcome to connect with us, and we'll be happy to help.
Banking Specialists can be reached by simply calling 1-888-751-9000, 24/7, or you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
Thanks for stopping by today, Jill, and have a great rest of your day.
Brittany M, Mount Laurel
November 8, 2017 02:16:31 PM