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October 26, 2016 09:42:43 AM
Borrowing & Managing Your Credit
In reply to Em, Calgary
Thanks for your question, Em. We'd be glad to help.
There are multiple options we can provide to you to obtain the status of your loan application.
The first option in determining the status of your loan application is to call us directly 24/7 at 800-937-5020 and speak with our Financial Solutions Group Specialist.
Secondly, you can stop by any TD Store during lobby hours to inquire about the status of your loan application. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
If you are checking the status for a Mortgage Loan Application, you also have the option of checking online by clicking here: http://bit.ly/1ni9Gzu. Simply input the User ID and Password you created at the time of your application.
Additionally, within the first 10 business days after you have applied, we will send you a letter via standard mail with your loan application decision enclosed.
We also notice that you're writing to us from Canada. If this is in regard to a loan you applied for with TD Canada Trust, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope this helps, Em. Have a good day.
Megan K, Mount Laurel
October 26, 2016 09:42:54 AM