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Someone ended up getting my old debit card number. So I cancelled that one and have a new one on a rushed order. How long do I have to go without one?
Amber, Fort Rucker
February 20, 2015 12:52:14 PM
In reply to Amber, Fort Rucker
Good afternoon, Amber and thanks for visiting us on TD Helps today.
Sounds like you have already contacted us and a new debit card is being mailed to you via expedited shipping. If so, please feel free to reach out to us at 888-751-9000, at any time and we can provide you with the tracking number after account verification. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Amber, if we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your weekend.
LiShu R, Mount Laurel
February 20, 2015 12:53:37 PM