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I want my online statements available in PDF, I recently switched it from Paperless to Online Statements, but isn't showing any statements at all (PDF).
How long will it take the statements to be available for me to watch?
Thanks in advance :)
July 23, 2015 08:33:55 AM
In reply to Zim, Markham
Welcome to the TD Helps community, Zim.
We're happy to inform you that if you have had your account active for a long period of time, the Statements will be available immediately. If the account is a new account, you will need to wait for the statement cycle to pass and then the statement will
be available to be viewed.
From your question, it sounds as though you're able to log in however are running into difficulties viewing your statements. As your TD Bank statements come in Adobe PDF format, we recommend making sure you're using a recent version of Adobe Reader.
If you continue to experience issues viewing your statements, please contact our Tech Support Team 24/7 at 800-493-7562 for additional assistance and we apologize for the inconvenience.
Hope this helps answer your question and have a nice day.
Brian M., Mount Laurel
July 23, 2015 08:34:42 AM