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Shane, Lansdale PA
July 19, 2014 05:58:06 PM
In reply to Shane, Lansdale PA
Thanks for choosing to come to TD Helps with your question, Shane.
If you answer your security question incorrectly totaling three times, your Online Banking will be locked. Once locked-out, you must contact one of our Digital Banking Specialist 24/7 at 800-493-7562 or visit a TD Bank Store to be able to try to log-in again. For a listing of TD Bank locations near your, please visit http://bit.ly/TDStores.
We'd also like to take this opportunity to remind you that your security questions are format sensitive. For example, if your answer was originally "New York" and you're now entering "NYC" it will not recognize it as the same answer. Feel free to visit http://bit.ly/1n0bbFK for tips on remembering your security questions.
Thanks again for stopping by and have a great day.
Sandy D, Mount Laurel
July 19, 2014 06:00:53 PM
3 people recommended this