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i had a problem with my netflix account. and the told me they were going to refund me the money they took out of my account. so i was wondering how long will it be for the money to be put back on my card?
October 7, 2015 02:05:37 PM
1 person recommended this |
In reply to Kylee, bluffton
Thanks for coming by TD Helps, Kylee. We'd be happy to provide you with the timeframe on when to expect your merchant refund.
Once a merchant processes a refund to your ATM/Visa debit or credit card, it usually takes 3-5 business days to be credited. Please note, there are times when the funds may take longer to be credited to your account as the refund is based on when we receive notice from the merchant. If you have any further questions, you may connect with one of our Customer Service Specialists 24/7 at (888) 751-9000.
You can also keep track of a transaction to see if it has been cleared back into your account by logging into Online Banking. You can do so by clicking here: http://bit.ly/1eaISlq.
If you have not enrolled in Online Banking, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists.
If you are referring to a refund coming from a fraud or merchant dispute, this process can take up to 7-10 business days.
Hope this helps. Have a wonderful day!
Yen D, Mount Laurel
October 7, 2015 02:06:32 PM
1 person recommended this