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I contacted you on March 3,2017 regarding obtaining a Satisfaction of Mortgage letter but still have not received it. How long does this normally take?
March 8, 2017 03:41:38 PM
In reply to harry, dublin
Thank you for stopping by TD Helps, Harry! We are happy to answer your questions.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 1-800-937-5020 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Customer Service Team, Mount Laurel
March 8, 2017 03:43:04 PM