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I want to deposit my check but it’s saying I exceeded the daily limit I haven’t even made a deposit for this month
Ashley, New York
December 4, 2017 04:26:05 PM
In reply to Ashley, New York
Great question, Ashley!
It sounds like you're having some trouble making a mobile deposit. We'd be happy to explain.
We offer Mobile Deposits to our Customers as a way to quickly and conveniently deposit their checks. However, there are daily limits as well as 30-day limits. It sounds as though you may have reached your 30-day limit. This limit is a rolling 30 days, meaning that it does not reset at the start of each month, but rather takes into consideration the total dollar amount you've mobile deposited in the last 30 days.
You daily and 30-day limits do increase based upon the length of time you've been a Customer of TD Bank.
If you've reached your limit at this time, you do have other options for making your check deposit. To start, you're welcome to visit us at any TD Bank Store to make your deposit with a Teller inside or at our drive-thru. If you're not able to make it to a Store until after we close, don't worry! You can also make deposits at our ATM machines using your debit card. You can find all of our Stores and ATMs, as well as Store hours by clicking here: https://go.td.com/1nq31dc.
If you have any additional questions, please don't hesitate to give us a call 24/7 at 888-751-9000 or stop in to see us at any of our Stores.
We hope you're having a great day, Ashley, and Happy Holidays!
Candice A, Mount Laurel
December 4, 2017 04:26:30 PM