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May 26, 2015 08:23:48 AM
In reply to melissa, na
Welcome to TD Helps and thank you for sending us your question, Melissa.
As this is pertaining to your specific Auto Loan account, we would need to review this further with you. Please understand that although we would like to assist you directly, unfortunately, we do not have access to your loan information since this is considered an unsecured forum.
To better assist you, we invite you to contact our 24/7 Financial Solutions Group at 800-937-5020 at your convenience to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your loan account with you and also provide you with detailed payment information. Also, you may visit any TD Bank Store in person, during lobby hours to obtain your payment information. For a listing of TD Bank Stores, please see here: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Last but not least, if your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for further assistance. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00 am to 7:00 pm at 1-800-556-8172 to help you.
Let us know if you have any other questions. We hope you have a nice day!
LiShu R, Mount Laurel
May 26, 2015 08:25:10 AM