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1) I'd like to know how may i get the info about my checking account current balance on-line?
I did try to fill in the form here online, but it requests also the "ATM or Debit Card Number".
I believe i've never had any.. and this fact does not let me finish filling the form, thus i can not get the info i need.. (what i have is only 1 card - an "American Express Business" credit card).
2) Also i'd like to know how i can close up my checking account, while living in the other country (overseas)?
Your detailed answer to my questions will be much appreciated!
Thank you in advance!
Sincerely, your customer
Lidiya, Fairless Hills
February 10, 2015 02:11:35 PM
1 person recommended this |
In reply to Lidiya, Fairless Hills
Hello Lidiya and thank for reaching out to us on TD Helps. We're happy to answer any banking questions you may have; however, are sorry to hear that you wish to close your Checking account.
First, we'd like to take this opportunity to share with you that we are committed to being available when you need us. If you have moved to a country outside the United States, we do have some options for you to do all of your banking without the need to visit a TD Bank Store.
With our Online Banking, your accounts are easier to manage than ever! Whether you're checking a balance or reviewing your account history, our powerful suite of online banking services has you covered. If you are enrolled for Online Banking, you may log in by visiting http://bit.ly/1eaISlq.
As you mentioned that you wish to enroll for Online Banking, but don't have all the information needed at this moment, we can certainly help! We ask you please give us a call and we’re here 24/7. Upon proper account verification, we can enroll you for Online Banking in no time. When contact us from outside the United States via phone, please dial 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
If you still wish to close your TD Bank account, we respect your decision and can share some instructions with you.
If your account is currently at a zero balance, you may contact us directly at the numbers provided above. After account verification, our Banking Specialists would be more than happy to help. You can also send a Secure Message after logging in to your TD Bank online account as previously mentioned. Please find the Customer Service tab and use the Send a Message link to submit your request.
If your account has remaining funds, an easy way to close the account is via mailed written request. You may request to close your account and have any available money in your account be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A
Your Home Store's Address
Your Home Store telephone Number
If you are unsure of which Store is your Home Store (the Store location where your account was opened at), take a look at: http://bit.ly/TDStores for our Store locations.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
February 10, 2015 02:13:42 PM
1 person recommended this