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November 13, 2015 12:20:29 PM
In reply to Chtistine, Watwick
Good afternoon, Chtistine. Thank you for submitting your inquiry on TD Helps.
In general, you may overdraw your account by up to $5 per day without being charged a fee. If your negative balance exceeds $5 at the end of the day, we will charge you for each transaction that overdraws your account, up to 5 overdraft fees per day. Please follow here: http://bit.ly/Yv0ulC for additional detailed information on page 3.
If your account is enrolled in TD Debit Card Advance service, please note that we may allow you to authorize ATM transactions or one-time debit card purchases even if you don't have enough money available in your account. We ask that you take a look here: http://bit.ly/1voNBCy for more details and also here: http://bit.ly/Yv0ulC for more specific information. Please note that as this is a discretionary service, a purchase or withdrawal on your account can be declined even if your account is enrolled in this feature.
If you would like to discuss this further with us, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification, they'd be more than happy to review your account with you. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope the information provided help. Have a great weekend, Chtistine!
LiShu R, Mount Laurel
November 13, 2015 12:21:15 PM