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September 23, 2014 03:31:25 PM
1 person recommended this |
In reply to lisa, harrison
Thanks for taking the time out of your day and writing to us here at TD Helps, Lisa!
For standard daily withdrawal limits for your TD Bank Visa Debit card, please check our Personal Account Agreement http://bit.ly/1kb17UQ (pgs., 39-40). Please note, funds availability may be limited by factors such as your current available balance or a predetermined authorized daily limit established at your request.
If you are expecting to spend more than what is permitted on your daily limit and if your account has been opened for at least 90 days, we can offer a couple of options on how to request an increase. Depending on the amount you are looking to request your increase, you can call us directly 24/7 at 888-751-9000 and after account verification, one of our Customer Service Representatives would be happy to assist you with this request.
You can send us a written request via fax. You can send the fax to our Fulfillment Team at 856-533-1138, and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
You may also stop by your local TD Bank Store during lobby hours for assistance. For hours and locations near you, click here: http://bit.ly/TDStores.
Lastly, you can send us a secure message via online banking to submit this request. If you have enrolled for online banking, you may send us a secure message to request this information. After logging onto your account, please click on "Send a Secure Message" link, which is located on the left hand corner under "Message Center". You may choose General Account Inquiry as subject and type the message in the Comments/Requests section. Once you finish typing, you may click on Send. Please note, you should expect to receive a response within 24 hours.
If you are not currently enrolled for online banking and wish to enroll for online banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started.
If you have a business account and would like to enroll for TD Bank BusinessDirect, and you have your ATM/debit card, please follow the link above and choose Business from the drop down box. After you select the link provided above, please choose "Business" from the drop down box and click on "Continue." Please complete the application. You will need your Business Taxpayer Identification Number, account number, your business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your initial User ID and password. If you do not have an ATM/debit card for your business, please visit your local TD Bank Store for further assistance. For hours and locations near you, check out: http://bit.ly/TDStores.
Please note, limit increases are temporary and the transaction must be completed the same day of the limit increase is granted. If you are interested in a permanent limit increase or decrease, you must visit your local TD Store location to make the request.
Hope this answers your questions Lisa. Have a great day!
Katherine G, Mount Laurel
September 23, 2014 03:33:13 PM