Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
September 26, 2014 11:54:46 AM
16 people recommended this |
In reply to CHANTEL, BRISTOL
Thanks for stopping by TD Helps, Chantel! We'll be sure to answer any questions you may have.
We encourage you to click here: http://bit.ly/1kb17UQ (pgs., 39-40) to view our Personal Account Agreement for information relating to the amount you are allowed to take out per day. Please note, funds availability may be limited by factors such as your current available balance or a predetermined authorized daily limit established at your request.
If you believe that you will withdraw more than your daily limit, you may request a 24 hour limit increase. You can contact our 24/7 Customer Service line at 888-751-9000 and one of our Banking Specialists can place the request for you.
Another option you have is sending a secured message through online banking. If you have enrolled for online banking, you may send us a secure message to request this information. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Digital Banking Specialists, 24/7 at 800-493-7562.
After logging onto your account, please click on "Send a Secure Message" link, which is located on the left hand corner under "Message Center". You may choose General Account Inquiry as subject and type the message in the Comments/Requests section. Please include the following information in your response: • Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature Once you finish typing, you may click on Send. Please note, you should expect to receive a response within 24 hours.
You may also send a fax to request a limit increase. Please include the same information from the secured message option; additionally we will need to verify your signature for the security of your account so please sign the request. Send the fax to our Fulfillment Team at 856-533-1138.
Please note, limit increases are temporary and the transaction must be completed the same day of the limit increase is granted. If you are interested in a permanent limit increase or decrease, you must visit your local TD Store location to make the request. Please visit: http://bit.ly/TDStores to find TD Bank near you.
We hope this answers your question and enjoy the rest of your day!
Yen D, Mount Laurel
September 26, 2014 01:07:02 PM
1 person recommended this
can you withdraw more than one time to get more money
susan, bellmawr nj
April 2, 2018 08:18:14 AM
In reply to susan, bellmawr nj
Thanks for joining the conversation, Susan, that's a great question!
For the security of your account, there are set limits to the amount of money you can withdraw. Although you may make multiple withdrawals, the limit will still be the same. To view more regarding our debit card limits, you may click here: https://go.td.com/2nf0JAI and review page 46.
If you ever need to raise the limit for your debit card, we'll be happy to help accommodate your request! You may simply call us at 888-751-9000, where our Representatives are available to assist 24 hours a day, 7 days a week.
If you have access to online banking, you may also send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/2H8iXLO. Once you've successfully logged in, please select the 'Account Options' tab, and click on 'Account Services'. From there, you will be able to send us a secure message. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your mobile banking, log in and select 'Send a Secure Message' from the side Menu.
If you choose to send us a secure message, please be sure to indicate your account number and the amount that you’d like your limit to be raised to. We also ask that you indicate whether you are requesting for your VISA, debit (PIN based transactions) or ATM limit to be raised.
Lastly, you may visit us at your local TD Bank Store for further assistance. To view our Store locations and hours, we invite you to click here: http://bit.ly/TDStores.
We hope this has helped, Susan, and we appreciate you for stopping by.
Have a great day!
Natasha M, Mt. Laurel
April 2, 2018 08:31:17 AM