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August 6, 2015 08:24:58 AM
In reply to portea, philadelphia
Welcome to TD Helps, Portea.
Depending on the type of account that you have, to place a stop payment there may be a fee of $30 per check. Please note that fees are subject to change. For a complete listing of our fee schedule please view: http://bit.ly/1cTejgt. That link will also provide you with details on the types of accounts that will waive the stop payment fee.
If you would like to request a stop payment on a check that has not been presented against your account yet, there are a few ways to do so.
You have the option of calling us 24/7 at 888-751-9000 to speak with a Banking Specialist. After account verification we will be happy to assist you in placing a stop payment. Keep in mind you will need the check number, exact amount of the check as well as who it was made payable to. You may also go to a TD Store location for assistance. For lobby hours and locations of TD Stores near you please visit http://bit.ly/TDStores.
Another option you have to place a stop payment is via Online Banking. If you're not currently enrolled for Online Banking, you may do so by clicking: http://bit.ly/1lU2qfY. You will need your account number, ATM/debit card number and Social Security number to get started. Once you're logged in, please click on the "Customer Service" tab and then "Stop Payment." If you need help enrolling, please contact us at the number provided above.
Don't hesitate to hit reply if you have any additional questions. Enjoy your day!
Colleen B, Mount Laurel
August 6, 2015 08:25:32 AM