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April 27, 2015 12:36:16 PM
In reply to Ponzo, Boston
Welcome to TD Helps, Ponzo. We'd be happy to help ensure your trip goes smoothly.
If you have a Checking account with TD Bank and one of our TD Bank Visa Debit Cards to go with it, you'll be glad to learn that TD Bank does not charge you any foreign transaction fees for purchases made with this card. When using your Debit Card for a purchase in foreign currency, our Customers pay the Visa exchange rate at the time of purchase. This rate is not set by TD Bank.
You may refer to our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ for more details. Keep in mind that non-TD ATM fees may still apply. For more details on non-TD ATM fees that you may incur, please visit http://bit.ly/1cTejgt.
Since it sounds as though you're traveling, we recommend placing a Travel Notification on your account prior to leaving. When you place Travel Notifications, it makes us aware of foreign transactions on your account and helps us monitor your account's security and you're able to place a Travel Notification in a variety of ways.
First, you are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be happy to help you update your account. Similarly, you are also able to visit any TD Store during lobby hours. To take a look at TD Stores near you and their hours please visit http://bit.ly/TDStores.
If you are enrolled in Online Banking, you are able to submit your Travel Notification by sending a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you are not enrolled for Online Banking, you can do so here: http://bit.ly/1lU2qfY. You will need your Social Security Number, TD Bank ATM/Visa Debit Card, your account number and email address. Once you have successfully enrolled, you will have immediate access to your account(s). If you have any trouble, feel free to call the 24/7 number listed above or stop in a TD Store.
While traveling, we recommend carrying more than one method of payment, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
To contact us from outside of the United States, please dial 856-751-9000, our Specialists are available 24/7, or you can call us collect from a landline at 215-569-0518 with operator assistance.
We hope you have a great trip, Ponzo and have a good day!
Megan K, Mount Laurel
April 27, 2015 12:36:58 PM