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June 11, 2015 08:37:44 AM
In reply to Andrea, Plantsville
Good morning, Andrea and welcome to TD Helps.
We're pleased to inform you that you can shop with your TD Visa debit card at millions of locations that accept Visa across the globe. At this time, we do not charge foreign transaction fees when using your TD Visa debit card making purchases overseas, including England and France.
You can also make ATM withdrawals from any machine that displays the VISA or NYCE logo. Please note; each time a Non-TD Bank ATM is utilized, including international ATMs, a non-TD ATM fee may apply depending on your account type. For more information on our fee schedule, please take a look here: http://bit.ly/1cTejgt. You also may be assessed an additional fee (surcharge) at the time of your withdrawal. This fee is set by the machine owner and not associated with TD Bank. We'd like to share with you that we do have some deposit account products either will waive non-TD ATM fees or receive unlimited ATM surcharge refunds. Please refer to the fee schedule provided above for more information.
We also recommend carrying more than one method of payment, just in case you encounter any acceptance issues.
If you will be visiting England and/or France soon and you have not placed a travel notification on your account, we recommend reaching us directly 24/7 at 1-888-751-9000. After account verification, our Banking Specialists will be more than happy to help. If you're already overseas, please dial us directly at 1-856-751-9000 or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518 (if you are able to gain access to a land line).
If you are enrolled in Online Banking, you can also submit your travel notification via secure message. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you are or will be traveling. If you are a TD Bank BusinessDirect user, please direct your browser to: http://bit.ly/1rvBmq8.
When you place travel notifications, it makes us aware of foreign transactions on your account and help monitor your account's security. For a few tips to manage your money when traveling please check out: http://bit.ly/1fO8wKy, you may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
Andrea, thanks again for writing in and safe travel!
LiShu R, Mount Laurel
June 11, 2015 08:39:09 AM