Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
donna, Dix Hills
October 29, 2014 10:13:30 AM
7 people recommended this |
In reply to donna, Dix Hills
Thanks for stopping by TD Helps today, Donna. We would love to help you with your Safe Deposit Box.
If one key is lost or stolen, the box must be surrendered. Duplication of Customer keys is not permitted. There is a fee of $25.00 for the lost key to the Safe Deposit Box. Please note; fees are subject to change. We recommend contacting the TD Bank Store immediately where the Safe Deposit Box is located to find out the current charge for the lost key and the necessary steps you'll need to take in order to protect the contents in your Safe Deposit Box. We invite you to visit http://bit.ly/TDStores for hours and locations of all of our TD Bank Stores.
We hope this helps, Donna and have a great day!
Megan K, Mount Laurel
October 29, 2014 10:14:11 AM
4 people recommended this
In reply to Megan, Mount Laurel
can you explain surrendered? Thanks
January 17, 2018 11:33:24 AM
In reply to adrian, montreal
Thanks for joining in on the conversation today, Adrian.
This is a great question.
Before we begin, we notice that you're contacting us today from Quebec, CA, and we'd like to take a moment to explain that you are currently speaking with TD Bank in the United States. Just in case your safe deposit box may be held with TD Canada Trust, we'd like to recommend that you connect with them directly.
If you'd prefer, you may ask your question again on TD Canada Trust TD Helps Page! To do so, click here: https://go.td.com/1Ymzfmu, as this link will take you directly to their page.
If you'd rather speak with a TD Canada Trust Banking Specialist, you're welcome to do so, 24/7, by calling 1-866-222-3456. If calling may not be convenient for you, check out the link we have provided here: https://go.td.com/1woOVay to view all the additional options you have when wanting to contact TD Canada Trust.
We apologize for any confusion, Adrian, but hope this helps.
Thanks again for stopping by, and please enjoy the rest of your day.
Brittany M, Mount Laurel
January 17, 2018 11:33:41 AM