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August 6, 2014 04:22:58 PM
In reply to Michelle, Berwyn
We appreciate the question, Michelle.
Purchases made online can vary depending on the type of payment that is used to make the payment. If the payment was made using your ATM/VISA debit card you should be able to view the transaction in your pending transactions list online within minutes. When selecting the "credit" portion or Visa side of your debit card, the funds are placed on hold from your account and put into your pending. While the authorized amount typically takes one to two (1-2) business days to post to your account, the timing really depends on the merchant where you made a purchase. Please note, merchants have up to 180 days to post pending transactions; however, it is unusual for an item to exceed five business days. Occasionally, pending Debit Card amounts listed may not equal the amount of the actual transaction. When the transactions clear, the actual amount will be reflected in account history. Examples of these transactions may include Debit Card purchases at restaurants or for gasoline. For more detailed information on this, please click here: http://bit.ly/1kb17UQ. This link will take you directly to our "Personal Deposit Account Agreement", please select page 12 for more information the "Processing Orders for Payment Checks and other items" which includes debit card transaction, deposits, and checks
If you've provided your routing and account number this is considered an ACH transaction. ACH transactions usually takes 2-3 business days to show in your pending transaction. If you have any questions about your transactions, you may contact a Banking Specialist 24/7 at 888-751-9000.
If you are referring to pending transactions on a TD Credit Card, we recommend contacting our TD Card Services at 1-888-561-8861.
Feel free to visit us again if you have any other questions.
Cameron P, Mount Laurel
August 6, 2014 04:24:46 PM