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September 28, 2014 10:18:24 AM
In reply to Nicole, Brooklyn
Hi Nicole, and thanks for checking out TD Helps today! We are happy to help you go paperless for your accounts.
This option is selected while you are logged in to your TD Bank online account. Please start here to log in to your online account: http://bit.ly/1eaISlq. Once you’ve successfully logged in, you can follow the steps below:
-Please click on the “Customer Service” tab
-Select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page).
-Please select the account(s) you would like to enroll for Online Statements. Make sure the email address on file is correct.
-You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements." Once you have opened and reviewed the two documents needed, please check mark the two boxes and select “Save Changes."
When your statements become available for viewing, you will now receive an email notification to the email address you previously selected. To view a copy of your statements, please select the "Statements" tab under "Account History."
If you are not yet enrolled in Online Banking, we are glad to assist you. You can enroll for free here: http://bit.ly/1lU2qfY, and you'll need your account number, Social Security number and your ATM/debit card number.
If you run into any trouble while enrolling or selecting the paperless option, please feel free to contact us at 1-800-493-7562 to speak with a Digital Banking Specialist, available 24/7. After account verification, our Specialists would be happy to assist! You may also visit your local TD Store for help. You can stop by the Store you opened the account at or for a list of TD Stores near you, please check out: http://bit.ly/TDStores.
We hope we have helped you today, Nicole. Have a great weekend!
Elizabeth D, Mount Laurel
September 28, 2014 10:19:40 AM