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how to review / cancel person to person payment?
i initiated person to person payment (entered recipient's bank data) and clicked submit
i do not see any details online in History/Activity
lev, Fort Lee
June 20, 2016 12:27:24 PM
In reply to lev, Fort Lee
Thanks for submitting your question today, Lev.
Payments can be stopped any time after the send date, provided the payment has not been deposited into the recipient's bank account.
To delete an existing payment in progress- go to the Activity tab and click the "Stop Payment" button next to the applicable payment.
The "Stop Payment" button will not appear when the option is no longer available.
If you are still experiencing difficulties, please give us a call 24/7 at 888-751-9000 so we may review this with you.
You may also stop in to your local TD Bank Store for assistance. Please check out: http://go.td.com/1f9DSJRn for lobby hours and locations near you.
We hope you have a great day, Lev!
Alara B, Mount Laurel
June 20, 2016 12:27:45 PM
1 person recommended this
In reply to Alara, Mount Laurel
It is not true in case my email was not verified for P2P transactions.
I sent 2 transfers to another person saturday and they just dissapear. there not under History tab.
I got my email verified today and then i created new transfer.
Only after that i can see and cancel it,
why do you allow to do transfers before email verification?
it is extremely confusing.
Lev, fort lee
June 20, 2016 01:10:49 PM
In reply to Lev, fort lee
Welcome back, Lev.
So that we may best assist you, please give us a call 24/7 at 888-751-9000. Upon account verification we will be happy to look into your concerns in further detail.
Please know that we'd like to assist you here directly, however we do not have access to your account information via TD Helps as it is considered an unsecured forum.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope you have a great day.
Alara B, Mount Laurel
June 20, 2016 01:11:09 PM