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Im trying to delete a contact from zelle in my TD app. How do I do this?
Tammy, Port St Lucie
August 7, 2018 05:14:06 PM
2 people recommended this |
In reply to Tammy, Port St Lucie
Good afternoon, Tammy, and happy Tuesday!
We apologize if you're having trouble deleting one of your Send Money with Zelle contacts; however, it's great to hear from you today, and we'll be more than happy to help.
When looking to remove one of your saved contacts from Send Money with Zelle, you're welcome to do so by using the TD Bank Mobile App or even by logging into your online banking directly from our website. As you mentioned that you're looking to use TD Bank's mobile app to remove your contact, we'll be happy to walk you through the steps.
To get started, you'll first want to access your account through your mobile device, and after doing so, click the 'Send Money' icon. From here, you'll next want to click on the 'Settings' button, which can be found in the upper, right hand corner of your screen. Next, select the 'Contacts' tab, and then locate the contact you'd like to delete. Once you have selected their name, towards the bottom of your screen, under the 'Accounts' section, you should see the option to 'Remove Contact.' After clicking 'Remove Contact', you'll then be asked to confirm, and once you have done so, your contact will officially be removed from your Send Money with Zelle feature!
In the event that you'd prefer to remove your contact by using TD Bank's website, we'll be happy to provide you with those steps as well. First, you'll want to log in using the link provided here: https://go.td.com/1eaISlq. Once you've successfully logged in, you'll next want to select the 'Transfers' tab, which can be found towards the top, left hand side of your screen. Next, select the 'Send Money with Zelle' tab. Similar to using your mobile app, you'll next want to click on the 'Settings' tab, and then after scrolling to the 'Contacts' section of this page, locate and select the contact you'd like to delete. Finally, simply click 'Remove Contact' towards the bottom of your page, and after confirming, you contact will have successfully been deleted!
If you have any trouble, please don't hesitate to connect with one of our knowledgeable Tech Support Specialist. For your convenience, they're here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 800-493-7562. As always, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope you found this information helpful, Tammy, and thanks again for bringing your question to TD Helps.
Have an amazing rest of your night!
Brittany M, Mount Laurel
August 7, 2018 05:16:23 PM