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Jill, New York
July 3, 2015 04:17:46 PM
In reply to Jill, New York
Hey Jill, thanks for coming to TD Helps with your question. We'd be happy to help.
If you have been enrolled in paperless statements via Online Banking, you have access to your transaction history as far back as April 2010. Please note that you have access to any checks that posted to your account from the past 60 days.
If you are enrolled in TD Online Banking, you may send us a secure message. To send a secure message, please log onto your account here: http://bit.ly/1eaISlq, after you log in, please click on the "Customer Service" tab and then select "Other Copy Requests." Then, fill in the appropriate fields and click "Send."
If you have not enrolled, that is okay! Enrolling for Online Banking is quick and easy. To start, please click here: http://bit.ly/1lU2qfY. Please have your account number, ATM/Visa Debit Card number, Social Security number and email address available. If you have any trouble signing up, please contact us, 24/7 at 888-751-9000 or visit a TD Store during lobby hours.
Another option to obtain a copy is to connect with us directly at the number provided above to speak with a Banking Specialist, available 24/7. After account verification, our Specialists would be more than happy to request copies for you. If you prefer, you are also welcome to stop by any TD Store, during lobby hours, for assistance. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
Your requested copies will then be mailed to you to the address we have on file and you should expect to receive your copies within 7-10 business days. Please note, delays may occur depending on your Postal office.
There may also be fees associated with your request and invite you to check out:http://bit.ly/1cTejgt for fees that may apply.
We hope this helps William. If you have any other questions, please let us know. Have a wonderful 4th of July!
Justin B, Mount Laurel
July 3, 2015 04:18:17 PM