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I added the home # instead of the cell number by mistake when filling out the person to person transfer. How to I correct this?
March 19, 2015 03:13:23 PM
In reply to Marika, Woodside
Thanks for getting in touch with us, Marika! Great question and we'll be more than happy to help.
If you've added a home phone number instead of the correct cell phone number of your recipient online for use with our Person-to-Person Payments service, you should be able to edit this information online if there are no pending payments to this payee. To do so, feel free to follow these steps:
-First, log in to your Online Banking account here: http://bit.ly/1eaISlq
-Click on the Person-to-Person Payments Tab
-Click on the blue Contacts link on the right side of the page
-Click on the arrow next to the contact you would like to edit
-Click on the Edit Contact button to the right and make any appropriate changes
-Click on Save
If your payment is still pending and it needs to be cancelled, you may be able to do so by clicking on the green Activity tab and following the prompts. Then, you may proceed to follow the steps above to continue making this update.
If you're in need of any assistance with this process, we welcome you to give us a call! Our Tech Support Specialists are available 24/7 at 800-493-7562 for your convenience.
We hope this helps, Marika! Let us know if you have questions and have a great afternoon.
Kristen P, Mount Laurel
March 19, 2015 03:14:41 PM