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September 16, 2014 07:20:58 AM
In reply to joseph, bellmawr
Welcome to TD Helps, Joseph. We'll be happy to answer your question regarding a limit increase.
If you are expecting to spend more than what is permitted on your daily limit, we can offer a couple of options on how to request an increase. You can call us directly 24/7 at 888-751-9000 and after account verification, one of our Customer Service Representatives would be happy to assist you with this request.
Another option for you would be to send us a secure message via your Online Banking. Once you're logged in to www.tdbank.com, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section. Your request will be completed within 24 hours.
If you have not enrolled to Online Banking yet, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
You can also send us a written request via fax. You can send the fax to out Fulfillment Team at 856-533-1138 and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
Lastly, you may also stop by your local TD Bank Store during lobby hours for assistance. For hours and locations near you, click here: http://bit.ly/TDStores.
Please note, limit increases are temporary and the transaction must be completed the same day of the limit increase is granted. If you are interested in a permanent limit increase or decrease, you must visit your local TD Store location to make the request.
We hope the information provided helps, Joseph. Please don’t hesitate to write back if you have any other questions.
Elizabeth D, Mount Laurel
September 16, 2014 07:22:13 AM