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Hi, my father had an account at TD bank, he passed away long time ago (Nov. 1994), unfortunately I have no clue about the account number or the account type, what exactly should I do, I am over seas and there is no TD bank around.
February 23, 2017 07:44:03 AM
In reply to Loay, Cairo
Thank you for reaching out to us TD Helps, Loay. We're so sorry to hear about the passing of your father and we're here to help.
In the unfortunate event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s). An Executor or an Administrator of a decedent’s estate may access the account. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store:
Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
Please keep in mind; these documents do vary by State. Therefore, we recommend you visit a TD Bank Store or give us a call directly at 888-751-9000 to speak with a Customer Service Representative for further information. For locations and hours, please visit, http://go.td.com/TDStores.
We are always here to help, Loay. Feel free to reach out to us with any additional questions.
Kris M, Mt. Laurel
February 23, 2017 07:44:16 AM