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October 3, 2015 02:35:49 PM
1 person recommended this |
In reply to Nadezhda, Asheville
Good question and thank you for coming to TD Helps, Nadezhda.
Depending on the account type you currently have, there are different ways that you may enroll for paperless statements.
For personal deposit accounts, such as Checking, Savings and Money Market account, you must first be enrolled in Online Banking prior enrolling for paperless statements. If you have not yet enrolled for online banking, feel free to start your enrollment here: http://bit.ly/1lU2qfY.
Once you’ve successfully logged in, please follow the steps below to enroll for paperless statements:
-Please click on the “Customer Service” tab -Select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page). -Please select the account(s) you would like to enroll for Online Statements. Make sure the email address on file is correct. -You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements”. Once you have opened and reviewed the 2 documents needed, please check mark the two boxes and select “Save Changes”.
If you are having difficulties setting this up paperless statements, you can call us at 800-493-7562. After account verification, our Tech Support Specialists, who are available 24/7, would be happy to walk you through this. You could also stop by your local TD Store, during lobby hours for assistance. For hours and locations near you, please take a look here: http://bit.ly/TDStores.
If you have a business account and would like to enroll for TD Bank BusinessDirect, please follow this link: http://bit.ly/1dl2HX6 to start your enrollment.
Once you are logged onto your online account, please follow the steps below to elect to go paperless statements:
1. Click on “Accounts” 2. Click on “Statements” 3. After specifying the account you want to go paperless, click on "Turn off paper statements"
You will need to follow these steps for each account you wish to be paperless.
We invite you to visit here: http://bit.ly/1GoZP7X for more information about Online Statements.
To request paperless statements for a TD Bank Visa Credit Card account, you will need to enroll for enhanced services from here: http://bit.ly/1mZCFef. Once you're successfully enrolled and logged on to your credit card online account, you will be able to see your credit card information online immediately. To enroll for paperless statements, please click on "Statements" from the left hand side, and then click on "Manage Statements" from the right hand side. On the next screen, you will see "Manage Statements Options", please make your selections there and then click on "Continue".
Please note; after submitting your request for paperless statements, you will receive both paper and electronic statements for two statement cycles. After that, you will receive electronic/paperless statements only. By enrolling your TD Bank Visa Credit Card for this enhanced on-line service, you will also be able to view detailed billing information, view and redeem your award points and even pay on-line from any banking institution within the United States as well. If you encounter any issues with enrollment, please feel free to call a TD Card Services Specialist 24/7 at 888-561-8861, who can help you upon proper account verification.
Thanks again for going green, Nadezhda! Together we can make this planet as healthy as it can be!
LiShu R, Mount Laurel
October 3, 2015 02:36:30 PM
1 person recommended this