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in reviewing your answers to how to redeem points for cash, it is recommended to call the 24/7 line - which is not 24/7. the phone recording prompts you to enter a 5 digit zip #. I am calling from Canada and we have a 6 letter/number postal code.
so, how do Canadians redeem their points
June 13, 2017 02:42:54 PM
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In reply to Arlene, Coquitlam
Thanks coming to TD Helps for your answers today, Arlene. We're sorry to hear that you're having trouble redeeming your points, and we'll be happy to help provide you with options in order to do so.
Based on the information you have provided us with, it sounds like you may be calling an automated line. For direct assistance with a live person, we recommend dialing 888-561-8861, and remaining on the line until you are connect with a Credit Card Specialist, who will be more than happy to assist you with your credit card.
Another option you have when wanting to view your Cash Rewards points is to enroll in Online Banking. You may do so with easy by using the link here http://bit.ly/28IBsq6. There are three steps, and you will need your card number and other personal information handy for the enrollment process. Once you've successfully enrolled your account, you may view your Visa credit card info, including your Cash Rewards points, from the comfort of your own home! If you encounter any issues with enrollment, please feel free to call a TD Card Services Specialist, 24/7, at the number listed above.
We hope this information was helpful, Arlene, and please enjoy the rest of your day!
Megan K, Mount Laurel
June 13, 2017 02:43:04 PM