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For Medicaid purposes I need to remove my husband's name off our joint Account. How do I go about removing his name?
November 8, 2017 10:01:17 AM
In reply to Irving, Olney
Thanks for visiting us at TD Helps, Irving!
With joint accounts, all signers have 100% ownership over the account. Because of this, one signer cannot remove the other's access to the account.
If you need an individual account with no other signers, the joint account will need to closed and a new account opened in your name only. We'd be happy to do this for you in any of our Stores. To find a TD Bank Store near you, please click here: https://go.td.com/1nq31dc. We may also be able to complete this for you by phone. Just give us a call at 888-751-9000. We have representatives available 24 hours a day, 7 days a week to help!
We look forward to hearing from you soon, Irving! Take care.
Candice A, Mount Laurel
November 8, 2017 10:02:36 AM
In reply to Candice, Mount Laurel
What if I want to remove myself from an adult child's account?
February 1, 2018 11:14:45 AM
In reply to Heath, Lumberton
Thanks for joining in on the conversation today, Heath.
This is a great question.
In the event that you were added to your child's account when they were a minor, at this time, a new account may be opened in your child's name as they are now an adult. For further assistance, we ask that you both visit your nearest TD Bank Store location to close the existing account
We apologize for any inconvenience this may cause; however as our friend Candice mentioned above, we are unfortunately unable to remove any signers from an account at this time.
When you're ready to visit your nearest TD Store location, you're welcome to use the link here: http://go.td.com/1f9DSJR to find your nearest Store, as well as their lobby hours and contact information. Additionally, should you have any questions or concerns, our Banking Specialists are always here to help, 24 hours a day, 7 days a week, and can be reached by dialing 1-888-751-9000.
Thanks again for joining us today, Heath.
Have a great morning!
Brittany M, Mount Laurel
February 1, 2018 11:15:47 AM