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I received an updated TD card in the mail, not realizing it was my business account credit card I cut up my existing business debit card. Just wondering how I go about replacing my debit card :(
May 27, 2017 12:31:38 PM
In reply to Dale, moretown
Thanks for contacting TD Helps today, Dale. We're sorry for any confusion with your Debit and Credit Card, and we'll be happy to help provide you with all the information you may need.
We're happy to announce that you are able to get a new Debit Card instantly by walking into any TD Bank Store and walking out with a new debit card that same day! For hours and locations near you, we invite you to take a look at the link here http://go.td.com/1f9DSJR.
You also have the option of ordering a new Debit Card by calling Customer Service, 24/7, at 888-751-9000. After account verification, our Customer Service Representative will be happy to place an order for a new card, which will be sent to the mailing address on your account. Please note that it may take 7-10 business days to arrive to your address.
In addition, you may also order a Debit Card by sending us a secure message through Online Banking. As you have stated that this is for your business account, you'll want to log in to your account via the Business Direct log in page, which can be found here https://go.td.com/1rvBmq8. If your business account is not enrolled in Business Direct, and are using your personal log in for your business account, you may log in by clicking here https://go.td.com/1eaISlq.
After you've successfully enrolled, you may send a secured message by selecting the 'Customer Service' tab under 'Message Center', then click on the 'Send a Message' link. For this particular request, please select 'General Customer Service' for the subject line. In the 'Comments/Requests' field, please type in your request. You will receive your new TD ATM/Visa Debit card in the mail, and it may take up to 7-10 business days depending on the post office.
We hope this information was helpful, Dale. Enjoy the rest of your day, and have a great holiday weekend!
Customer Service Team, Mount Laurel
May 27, 2017 12:32:17 PM