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I have a question regarding my credit card, but when I call the number on the back of my card (888-561-8861), there is no option to speak to a real person. The menu items are not able to answer my question, so is there any way to speak to a representative?
April 6, 2017 07:00:49 AM
Borrowing & Managing Your Credit
In reply to Meghan, Burlington
Thank you for reaching out to us on TD Helps, Meghan. We're happy to point you in the right direction.
There are two ways to get to a real person when you call 888-561-8861. The first is to follow the prompts with the correct information to lead you to the correct credit card department. The second is to press 0 which will transfer you immediately to main credit card department center and to a real person.
Also, you may visit any TD Bank Store during lobby hours to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://go.td.com/TDStores.
We are always here to help, Meghan. Feel free to let us know if you have any further questions.
Kris M, Mt. Laurel
April 6, 2017 07:01:09 AM