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I have two monthly payments that come out of my account automatically every month for xbox, which I no longer have, how do I stop these payments, they are not under bill pay, I have never set that up.
September 21, 2015 11:25:50 AM
1 person recommended this |
In reply to Todd, Brunswick
Thanks for joining us today, Todd. We'd be happy to help point you in the right direction regarding your inquiries on stop payments.
As you mentioned the recurring payment in question was not done via TD Bill Pay feature at www.tdbank.com, if this payment was done via your account number and routing number, the best way to cancel all future scheduled payments is to call us directly 24/7 at 888-751-9000. Upon proper account verification, one of our Specialists will be more than happy to place the stop payment for you. Please note; fees may apply for this service. For more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
However, if the monthly debit was originated via the merchant with your TD Debit card, we recommend connecting with the merchant to cancel your recurring payments or give us a call for further options.
We hope this was helpful information, Todd. Should you need anything else, please do not hesitate to let us know. Have a great day!
Yen D, Mount Laurel
September 21, 2015 11:29:58 AM
2 people recommended this