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October 5, 2015 10:22:09 AM
5 people recommended this |
In reply to Jiasi, Hamilton
Thanks for joining us this morning, Jiasi. We are sorry to hear about your TD Debit card difficulties and would be glad to help point you in the right direction.
As you've mentioned you entered the wrong PIN incorrectly 3 times, your ATM/Visa Debit card has become locked for your account security.
To connect with a Specialist regarding your TD Debit Card, please call us at 888-751-9000, select "0" at any point. After account verification, we would be glad to look into your concerns and help get you back up and running.
If you happen to not remember your PIN for your TD Debit Card, our Specialists can send you a PIN reminder via mail. PIN reminders sent by mail may take 7-10 business days to receive depending on your postal office.
You may also visit your local TD Store for assistance with resetting this information. Please check out http://bit.ly/TDStores for a listing of TD Bank Store locations and hours.
We hope this helps and please let us know if you need anything else.
Yen D, Mount Laurel
October 5, 2015 10:33:54 AM
1 person recommended this