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My husband has an account in TD Bank and he got a second debit card for me. The teller gave me a PW, but I lost the paper, and I don't know if I can use the debit card with the same PW that uses my husband? What should I do?
October 18, 2014 10:40:37 PM
In reply to Cristina, Gananoque
So happy you can be a part of TD Helps today, Cristina.
If you are referring to a TD Bank ATM/Visa Debit Card PIN, we can point you in the right direction with a couple of options seeing that you've forgotten your PIN. You can do one of the following:
- Visit us at any TD Bank Store with proper ID. Feel free to look here: http://bit.ly/TDStores for a listing of TD Bank Stores and hours.
- You can also call us 24/7 at 888-751-9000. Once one of our dedicated Banking Specialists verifies your account, we can send you a PIN reminder via mail. PIN reminders sent by mail may take 7-10 business days to receive depending on your postal office.
If it is your PIN for a TD Credit Card, you can request a replacement PIN by calling our Customer Service line at 1-888-561-8861.
We hope this helps and have a great weekend!
Justin B, Mount Laurel
October 18, 2014 10:41:44 PM