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November 18, 2014 06:14:03 AM
In reply to karolina, nyc
Hey Karolina, thanks for coming by TD Helps. We'd be happy to provide options on how to place a stop payment.
There are a few ways to request a stop payment on a check that has not been presented against your account yet.
You may give a call 24/7 to speak with a Customer Service Representative at 888-751-9000. Our Representatives would be happy to assist you in placing stop payments. Keep in mind you will need the check number, exact amount of the check as well as who it was made payable to. You may also go to a TD Store location for assistance. For lobby hours and locations of TD Stores near you please visit http://bit.ly/TDStores.
Another option you have to place a stop payment is via Online Banking. If you're not currently enrolled for Online Banking, you may do so by clicking: http://bit.ly/1lU2qfY. You will need your account number, ATM/debit card number and Social Security number to enroll online. Once you're logged in, please click on the "Customer Service" tab and then "Stop Payment."
Please note there may be a fee applied for a stop payment. Please visit: http://bit.ly/1cTejgt to view our fee schedule.
We hope this helps. Let us know if you have any other questions. Have a great day!
LiShu R, mount laurel
November 18, 2014 06:15:02 AM