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How is it I received a letter today telling me to pay $ 195.50 to bring my account to a zero balance and now I am being told that I still owe $95.50 even though I deposited $228.00 today . I am sick of this bank stealing my money and then telling me I still owe more after I pay more then what was owed .
December 25, 2014 07:14:26 PM
In reply to Rick, Granville
Thank you for joining us on TD Helps, Rick.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you may call us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. Whichever method you choose our Representatives will be happy to review your account with you.
Another option would be to send us a secure message via your Online Banking. Once you're logged in to www.tdbank.com, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section.
If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 by using the number mentioned above.
We hope to hear from you soon, Rick and have a good night.
Megan K, Mount Laurel
December 25, 2014 07:15:08 PM