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I have a VISA Cash credit card, but I have never seen what rewards I accumulated on it and how/where I can use them.
Octavian, New York City
December 22, 2017 11:18:07 AM
In reply to Octavian, New York City
Good morning, Octavian, and welcome to TD Helps!
We sincerely apologize that you're having so much trouble reviewing any of the Reward Points you earned with your TD Bank Cash Credit Card, and we'll be more than happy to help.
Based on the information you have provided, it sounds as though you are currently accessing your credit card through your Personal Online Banking. While this is a convenient way to make payments directly from a deposit account you may have with TD Bank, as well as view your transactions, you are also able to view your credit card through TD Bank's TD Card Services webpage!
To access this site, we invite you to check out the link here: http://bit.ly/28LTtn1. If you haven't yet enrolled, you may simply click on the 'Not Enrolled' hyperlink to get started. You will need to provide your full credit card number, Social Security Number, name, date of birth, your zip code, and the three digit security code that can be found on the back of your card.
Once you're fully enrolled, and are able to access your credit card, not only will you have the ability to review your transactions and statements, but you'll also be able to make payments from accounts you may have with other financial institutions, as well as redeem your points!
To redeem your points, simply click on the hyperlink that reads 'Redeem Points', which can be found towards the center of your screen.
If you have any trouble enrolling or locating your cash rewards, you're more than welcome to connect with one of our Credit Card Specialist. For your convenience, they are available to help 24 hours a day, 7 days a week, and can be reached by simply dialing 888-561-8861.
We sincerely hope this helps, Octavian!
Thanks again for stopping by today. Have an amazing Friday, and an even better holiday.
Brittany M, Mount Laurel
December 22, 2017 11:18:24 AM