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January 8, 2015 01:00:21 PM
In reply to Robert, Ottawa
We appreciate you coming to TD helps with your concerns, Robert.
Currently, TD Bank has Store locations from Maine to Florida. Please follow this link: http://bit.ly/TDStores and keep checking to find out our current and future Stores near you. Stay tuned.
As you mentioned that you're a Canadian resident, you'll be happy to learn that you're eligible to open a TD Bank US deposit account of your choosing. We invite you to view all of our account options so that you can find an account which best fits your needs. Our Checking Account options are listed here: http://bit.ly/1oXjGgF, or use our Checking Account Selector at: http://bit.ly/1vW1xnU. And our Savings products are listed here: http://bit.ly/1hzzhPT, or use our Savings Selector Tool at: http://bit.ly/1sxY9Rd. You'll be able to pay bills in the United States with the account.
Once you find an account that suits you and your banking needs, you're welcome to call our Cross Border Banking Team at 877-700-2913, 24 hours a day, 7 days a week for assistance in opening the account by phone. You also have the option to open your account online. Please click here: http://bit.ly/1ishIab to begin an application for an account with TD Bank in the US.
With our Cross Border Banking service, you can easily transfer funds between your TD Bank US and TD Canada Trust accounts, free of charge. Whenever you'd like to make a transfer, please feel free to speak with a Representative from our TD Cross Border Banking Support Line at the number provided above. With this feature, you are able to do your banking without having to visit a TD Store! For more information, please take a look here: http://bit.ly/1ienPN4.
Additionally, once you have a TD account with us here in the US, even though TD Bank doesn't have any locations in Arizona right now, we offer several options for you to do all of your banking without leaving your home. We offer an automated system that you can call to check your balance, review pending transactions recently posted items and more. To access the automated system, you can dial 888-751-9000. You can also contact us at that number to speak with our Customer Service Representatives, who will be more than happy to assist with your banking needs. After account verification, our Specialists can help answer any questions you may have.
Additionally, our Online Banking offers access to similar information. After opening your account, we'll be happy to help you enroll by phone and once enrolled, you can click here: http://bit.ly/1eaISlq to log in. We invite you to view http://bit.ly/1lnLZE5 for more information on some of the benefits of Online Banking. Once enrolled, you will also have the option of downloading the Mobile Banking Application that allows you to check balances, make transfers and deposits on the go! To download the Mobile App for your Android or iPhone, please click here: http://bit.ly/1opBqUt. You can input your mobile phone number for a text message containing the TD Bank Mobile App link, and mobile deposit can be used with most Android and iPhone devices. If you have any questions or need assistance with the enrollment process, please feel free to contact our Banking Specialists, again 24/7 at the number provided above.
If you need to make a deposit while in Arizona, deposits can also be made at any NYCE shared deposit ATM in the U.S using your TD Bank Visa debit card. Look for the NYCE network on a nearby ATM; if you find this available, you may make a deposit there. Please note, check deposits made with your card at these ATMs can take up to seven business days after the deposit is made while cash deposits can take up to five business days. If you'd like to take a look at this information in greater detail, we invite you to take a look at our Personal Account Agreement, http://bit.ly/1kb17UQ. Pages 38-41 detail all of our deposit availability information.
You also have the option to bank by mail. Bank by mail allows you to mail in your deposits and we will make the deposit for you! To use this feature, please mail your check deposits along with your deposit slips to our Mail Depositor Teller at:
TD Bank, N.A., ME2-001-033, P.O. Box Number 1190, Lewiston, Maine 04243
The P.O. Box is checked daily and transactions are posted the same day.
If you need to Fed-EX or UPS a mail-in a Deposit to us, you can ship it to the address below:
TD Bank, Bank by Mail, 140 Mill Street, Lewiston, ME 04243
Please keep in mind that the TD Bank is not responsible for items lost in mail. Here are some additional tips to
consider prior to mailing your deposit:
- Cash should not be sent through the mail
- Payee of the check and name on deposit ticket should be the same
- Checks should be endorsed (and restricted "for deposit only")
- Multiple checks should be listed and a total of the deposit listed
- Enclose the deposit ticket, not the carbon copy
- If using a blank deposit ticket, please write the account number clearly
- Do not staple transactions
Once your active Checking, Savings or Money Market account with TD Bank that has been open for 90 days or more, you may also use the Mobile Deposit feature. We invite you to take a look here: http://bit.ly/1e3jiYF for more information along with the Frequently Asked Questions (FAQs) for TD Bank Mobile Deposit. Please also see this link for information and guidelines to TD Bank Mobile Banking and Mobile Deposit at: http://bit.ly/1ff8byL.
We hope this helps Robert. Please let us know if you have any additional questions as we are here to help!
Yen D, Mount Laurel
January 8, 2015 01:10:04 PM