Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I accidentally transferred money to my credit card balance instead of my savings. If there a way to cancel this before it go to my credit card?
May 22, 2017 07:50:14 AM
In reply to Stefan, Kelowna
We're sorry to hear about this, Stefan. Don't worry though! Mistakes happen and we'd be glad to help!
If you've made a transfer in error to your TD credit card, we ask that you contact us directly for assistance.
You are able to call our Credit Card Specialists 24/7 at 888-561-8861. Once speaking to a Specialist, they will be glad to help you correct the mistake!
You are also able to send a secure message via Online Banking in order to address your concerns. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Stefan. Have a good day!
Megan K, Mount Laurel
May 22, 2017 07:50:46 AM