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I was embarrassed at my local vendor, please correct your records.
Merri, New York
April 30, 2015 06:40:55 AM
In reply to Merri, New York
Good morning, Merri and we're sorry to hear the difficulties you experienced. Please allow us to point you in the right direction for immediate assistance.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. We encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause and offer the solutions as well.
If you are enrolled for online banking and you prefer, you may also send us a Secure Message so that we can review your account and assist you with your card. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Also, you may visit any TD Bank Store to have your account and debit card reviewed in person, during normal lobby hours. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day, Merri.
LiShu R, Mount Laurel
April 30, 2015 06:41:48 AM