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I already have an old online acct. I forgot my user name and password. I wish to have the online acct deleted so I may start anew or reset....
sherrie, delray beach
March 18, 2016 12:55:33 PM
2 people recommended this |
In reply to sherrie, delray beach
Thanks for reaching us on TD Helps, Sherrie. We'd be glad to discuss.
Please know that your Online Banking profile is linked to your Social Security Number. Because of this, we are unable to remove an existing online account. We apologize if this causes any inconvenience.
You are able to reach out to us directly to regain access to your online account. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to help you recover your user name and reset your password.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
We hope to hear from you soon, Sherrie and have a good day.
Megan K, Mount Laurel
March 18, 2016 12:55:52 PM