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nigel, new york
April 4, 2015 08:17:13 PM
In reply to nigel, new york
Thank you for dropping by TD Helps, Nigel! We'll be glad to assist you regarding your question about disputing a bill.
We recommend reaching out to the biller to see if the charge can be disputed on their end. If the biller is not willing to cooperate, feel free to give us a call 24/7 at 888-751-9000 or visit us at any TD Bank location during lobby hours and we can file a dispute on your behalf. Click here: http://bit.ly/TDStores to find a TD Bank near you. Please note that it can take 3-5 business days for a decision to be made. A letter will be mailed to your home address with the decision as well.
If the transaction in question you'd like to dispute was made by using your TD Visa Credit Card, please contact our 24/7 TD Card Services at 888-561-8861 to speak with a Specialist.
We hope this helps and feel free to come by again if you have any additional questions, Nigel! Take care and have a good weekend.
Katherine G, Mount Laurel
April 4, 2015 08:18:29 PM