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For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
To ensure you are always protected, we are introducing a new programme on security called BankSecure-cfx-09 and you'll see a number of initiatives that will be put in place to enhance your Internet banking experience.
Sequel to the new security measure, our records indicate that your account was Flagged and has upshot an internal error on our processor.
For security reasons, you must update your account to
restore full access to your Online Banking.
Please Click Here to complete your account update
Is this fraud?
October 20, 2014 10:43:49 AM
In reply to Marco, Deisenhofem
We appreciate you reaching out to us via TD Helps with your concern, Marco.
It appears this is a phishing scam and not from TD Bank. We appreciate you informing us of this and we recommend deleting this email immediately and ensure you do not click on the link nor provide any personal account information.
We would also appreciate a copy of the email for our research, please forward it to us at email@example.com. You may also call us 24/7 at 888-751-9000 for assistance.
Additionally, we invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions and concerns. TD Bank will never email you and ask you to provide personal information. Check out this link for more details about security: http://bit.ly/1sfKEnw.
We hope you find this information helpful, but please don't hesitate to come back again should you have any further questions. Have a nice day, Marco.
Elizabeth D, Mount Laurel
October 20, 2014 10:45:42 AM
In reply to Elizabeth, Mount Laurel
Thank you for the information, Elisabeth!
I have contacted TD bank by phone and they advised me to delete it, which I did. I believe I forwarded the email to firstname.lastname@example.org before I deleted it.
Again, thank you for the quick response!
Have a nice day!
October 26, 2014 07:13:42 PM