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November 1, 2015 11:19:30 AM
In reply to Luca, London
Hi there Luca,
Good to see you today! Sorry to hear about any troubles you're having with your online access.
We see that you're writing to us from London. If it happens that you bank with our partners at TD Canada Trust, then you may like to take a look here: http://bit.ly/1XIpHCf. Our friend Cyril has advised another Customer with the same issue and we think you'll find this helpful.
If you do bank with us here in the States and you're away right now, from outside the United States you can reach us via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. We'll be more than glad to help you get your account back up and running when we get in touch with you. Or, if you reside in Canada and have a Cross-Border account with us here in the US, you can reach our Cross-Border Banking Team 24/7 at 877-700-2913.
We hope this will help you get started, Luca.
All the best and we hope to hear from you soon!
Kristen P, Mount Laurel
November 1, 2015 11:20:26 AM