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January 29, 2015 12:48:12 PM
In reply to John, Peabody
Thanks for joining the TD Helps community John.
TD Bank Customers will be issued a 1098 tax form that will be mailed by January 31, 2015. You will receive this form only if the interest paid is $600 or more for the year of 2014. If you do not receive this form after January 31st, please give us a call, send a secure message or visit any TD Bank Store. To connect with one of our Banking Specialists, please dial 888-751-9000, 24/7 and after account verification, they will be able to submit a request for a copy of your 1098 form.
To send a secure message you must first be enrolled in Online Banking and to start the process please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled, you may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center." In your secure message, please be sure to include the account numbers, your current address and the reason you're requesting a copy (i.e. lost other copy, did not receive original).
As always, you are more than welcome to visit your local TD Bank Store during lobby hours to submit this request. You may find locations here: http://bit.ly/TDStores.
We appreciate your question, John and take care!
Colleen B, Mount Laurel
January 29, 2015 12:48:54 PM