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my personal PNC bank account. What information do I need to provide my tenant with to get this set up? I am a homeowner who rents out one of my properties. My new tenant is a customer of TD Bank and would like to set up automatic payments to my personal PNC bank account. What information do I need to provide my tenant with to get this set up?
December 13, 2016 10:12:26 AM
In reply to krr, Centreville
Thank you for joining us the TD Helps community, Krr. We're happy to help you collect your funds from our service.
If someone has sent funds to you using our Popmoney (Person-to-Person Transfer) service, you have a couple ways to accept the funds.
If the sender of the funds utilized your phone number or email for delivery, you will receive built-in directions on how to claim the money they've sent you in a corresponding text or email. Please note that if your depositor sent the funds using your account number, the funds won't need to be claimed but instead they'll be deposited directly to your account within the time frame they selected for the transfer.
If the payment hasn’t displayed, please be sure that you used the same mobile or email address they've set up in the service for you. Keep in mind the payment expires 10 days after it was sent, so you will want to accept it as promptly as possible.
Also, kindly note that transfers sent via Popmoney are able to be sent domestically (within the U.S.) only. As we notice that you're in Toronto right now, if they have sent funds to an account in Canada, this won't be able to be completed and your depositor can reach out to us at the number above for any help related to the payment he or she initiated.
We are always here to help, Krr. Feel free to reach out to us with any other questions.
Kris M, Mt. Laurel
December 13, 2016 10:12:41 AM