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JOANNE B, WHITBY
December 16, 2014 09:46:32 AM
In reply to JOANNE B, WHITBY
Hey Joanne, welcome to TD helps. We'd be happy to help!
The cost of the checks is determined by the type of account you have, first order or re-order, and the quantity of the checks. At TD Bank, we offer a wide variety of checking accounts for our Customers. Each account has its own features and benefits. Some accounts do offer free checks; some accounts offer your first set of checks for free while other accounts offer a discounted price on your first order. For more information we invite you to check out: http://bit.ly/1oy6i4q.
To find out if you are eligible for free checks, you're welcome to give us a call 24/7 at 888-751-9000 or stop by your local TD Bank to go over the features and benefits of our accounts with a Customer Service Representative. For Store hours and locations please take a look here: http://bit.ly/TDStores.
If you are currently enrolled for online banking, another way to contact us is by sending a secured message via Online Banking. If you are not enrolled to Online Banking yet, you can do so for free here: http://bit.ly/1lU2qfY. You will need your TD Bank ATM/Visa Debit Card, your account number, and your e-mail address. Once you have successfully enrolled and logged in to your account, you will then select the "Customer Service" tab after you log in. Beneath the section entitled "Message Center" select "Send a Message." If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started. They can also assist you to order checks.
Additionally, seeing that you are writing to us from Whitby, if you currently bank with our affiliates up North at TD Canada Trust, we invite you to check out: http://bit.ly/133caxM to see what our friend, Hung, had to say. You can also submit your own inquiry if you feel this does not answer your question.
We hope this helps, Joanne. Please let us know if you have any other questions and enjoy your day!
Yen D, Mount Laurel
December 16, 2014 09:52:35 AM
Up until now, as a senior, I've been able to get free checks for my checking account. It was as simple as that. The other day, when I tried to get new ones, I was going to be charged a fairly substantial amount.
December 17, 2014 04:51:39 PM
In reply to JOANNE, WHITBY
Thanks for coming back to TD Helps, Joanne! We'll be happy to answer your question.
Basic check orders are free of charge with our TD 60 Plus checking account. Please note that check styles and specific shipping methods other than our basic check style and bulk shipping would result in additional fees.
There are a few ways that you can order checks for your account. You can contact our 24/7 Customer Service line at 888-751-9000 and one of our Representatives can place the order for you. If you are enrolled in Online Banking, you can also order them while logged in. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number and email address available. If you have any trouble signing up, please contact our Customer Service line. Once you are enrolled, please log into Online Banking by clicking: http://bit.ly/1eaISlq. Click on the ''Customer Service'' tab, under the ''Self Service'' section and click on ''Order Checks.'' You can also stop by any TD Bank location during lobby hours as well. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
Please let us know if you have any questions and have a good one, Joanne!
Cameron P, Mount Laurel
December 17, 2014 04:53:07 PM